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Types of loans offered
Compliant, jumbo, FHA, VA, USDA, refinance
- Mortgages in the 50 U.S. States, U.S. Virgin Islands, and Puerto Rico
- Offers several types of mortgages
- Requires lower credit scores for FHA, VA, and USDA mortgages than most lenders
- No home equity loans, HELOCs, reverse mortgages or construction loans
- You can’t see mortgage rates on the website
- Does not accept alternative credit data
- You must apply in person or by phone, not online
Read our review
- Offers mortgages in all 50 U.S. states, Puerto Rico, and the U.S. Virgin Islands
- Physical branches in AZ, CA, CT, FL, GA, MD, MA, NC, NH, NJ, NY, PA, RI, TX, VA and WA
- Apply in branch or fill out an online form and wait for a representative to call you to be able to apply by phone; you cannot apply online
- Does not accept other forms of credit, such as proof that you pay your bills on time – you must show a credit score
- Minimum down payment and credit rating shown are for conforming mortgages
Overall Lender Rating
Advantages and disadvantages
Liberty Mortgage Rates
Freedom Mortgage does not display sample mortgage rates online. You will need to contact a loan officer to give your personal information and discuss the interest rate you will receive.
In Zillow’s online reviews, most customers said their interest rate with Freedom Mortgage was “as expected” or “below expectations,” so you can get a competitive rate with this lender.
Freedom Mortgage vs. Rocket Mortgage
You’ll probably prefer Rocket Mortgage if you value an easy online experience. Rocket Mortgage has an intuitive online interface, you apply online and you can chat online with a live representative.
However, Rocket Mortgage does not offer USDA mortgages.
Freedom Mortgage v. Fairway Independent Mortgage Corporation
Fairway Independent Mortgage Corporation is the obvious choice if you need a reverse or home improvement loan, as Freedom Mortgage does not have these types of loans.
You might also like Fairway if you have low or no credit. Fairway allows you to apply with alternative credit data, such as proof that you pay your bills on time. However, Freedom Mortgage will still pull your credit score.
How the Freedom Mortgage works
Freedom Mortgage offers home loans in all 50 US states, plus Puerto Rico and the US Virgin Islands. It also has physical branches in the following states:
- North Carolina
- New Hampshire
- New Jersey
- new York
- Rhode Island
You cannot apply for a mortgage online. Go to a branch to apply or fill out an online form and wait for a loan officer to contact you so you can apply over the phone.
Freedom Mortgage offers the following types of home loans:
You will need a credit score of 620 for a conforming mortgage, 600 for USDA, and 580 for FHA and VA.
The lender does not have reverse or construction home loans. You also cannot get a home equity loan or HELOC.
You can choose between a regular rate and term refinance or a cash refinance. You can also streamline refinancing your FHA, VA, or USDA mortgage.
Some lenders allow you to apply with alternative data, such as proof that you pay your bills on time, if you have a low or no credit score. However, Freedom Mortgage requires a credit score.
To contact customer service, call Monday through Friday 8 a.m. to 10 p.m. ET or Saturday 9 a.m. to 6 p.m. ET.
Is Freedom Mortgage Trustworthy?
The Better Business Bureau gives Freedom Mortgage an NR (“No Rating”) because a customer complaint that was previously resolved has been reopened. A good BBB rating generally indicates that a business responds to customer complaints effectively, advertises honestly, and is transparent about business practices.
Freedom Mortgage has a recent public controversy. The Consumer Financial Protection Bureau fined Freedom Mortgage $1.75 million in 2020, saying loan officers deliberately entered incorrect information about gender, race and ethnicity into applications home loans for borrowers. The order states that from 2014 to 2017, if a borrower did not complete the race/ethnicity section of an application, officers marked it as non-Hispanic white.
Freedom Mortgage FAQs
Is Freedom Mortgage a good company?
Overall, Freedom Mortgage is a solid lender that makes it relatively easy for people to get FHA, VA, and USDA mortgages. You’ll see the Equal Housing Opportunity logo on the company’s website, which means the US Department of Housing and Urban Development holds it to certain standards regarding discrimination in lending.
Who owns Freedom Mortgage?
Stanley C. Middleman founded Freedom Mortgage in 1990, and he currently serves as CEO.
Mortgage rates by state
If you speak with a Freedom Mortgage loan officer to get a personalized rate, you can compare your rate to the average mortgage rate in your state:
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